The Implementation of Green Housekeeping Management at The St. Regis Bali Resort

Authors

  • I Gede Mangku Setiawan Politeknik Negeri Bali
  • Ni Nyoman Triyuni Politeknik Negeri Bali
  • I Ketut Budarma Politeknik Negeri Bali
  • Dewa Made Suria Antara Politeknik Negeri Bali

DOI:

https://doi.org/10.31940/ijogtra.v3i2.69-76

Keywords:

saving energy, green housekeeping, guest satisfaction

Abstract

This research focuses on analyzing the implementation of green housekeeping management at The St. Regis Bali Resort. The data of the research was collected through observation, interview, questionnaires’ distribution, and documentation. The questionnaires were distributed to the 38 employees of the Housekeeping Department. Quantitative analysis was used to analyze the data. The research results using the frequency distribution of Likert scale with 5 (five) scales on the SPSS version 25.0 stated that the average value of the indicators related to the implementation of green housekeeping management on the questionnaire was a value of 4 or very well implemented. It is proved that the concept of green housekeeping management at The St. Regis Bali Resort has been implemented very well in the daily operations. It aims to preserve the environment, saving energy, and ensure maximum guest satisfaction.

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Published

2021-12-28

How to Cite

Mangku Setiawan, I. G., Triyuni, N. N., Budarma, I. K., & Antara, D. M. S. . (2021). The Implementation of Green Housekeeping Management at The St. Regis Bali Resort. International Journal of Green Tourism Research and Applications, 3(2), 69–76. https://doi.org/10.31940/ijogtra.v3i2.69-76