1.
Ariyani ED, Sadikin S, Muhammad A. Developing Customer Satisfaction Measurement Model Based on ‘CHARACTER’ Dimension in Polman Bandung. SOSHUM [Internet]. 2023 Jul. 30 [cited 2024 Nov. 23];13(2):131-6. Available from: https://ojs2.pnb.ac.id/index.php/SOSHUM/article/view/1031