ARIYANI, E. D.; SADIKIN, S.; MUHAMMAD, A. Developing Customer Satisfaction Measurement Model Based on ‘CHARACTER’ Dimension in Polman Bandung. SOSHUM : Jurnal Sosial dan Humaniora, [S. l.], v. 13, n. 2, p. 131–136, 2023. DOI: 10.31940/soshum.v13i2.131-136. Disponível em: https://ojs2.pnb.ac.id/index.php/SOSHUM/article/view/1031. Acesso em: 23 nov. 2024.