Purwanthi, Luh Putu Ary, I Made Agus Dwi Suarjaya, and I Nyoman Prayana Trisna. “Classification of Public Complaint Report Types on Social Crimes Using a Chatbot for Law Enforcement Agencies”. Matrix : Jurnal Manajemen Teknologi dan Informatika 15, no. 2 (July 31, 2025): 50–59. Accessed December 5, 2025. https://ojs2.pnb.ac.id/index.php/MATRIX/article/view/2506.