PURWANTHI, L. P. A.; SUARJAYA, I. M. A. D.; TRISNA , I. N. P. Classification of public complaint report types on social crimes using a chatbot for law enforcement agencies. Matrix : Jurnal Manajemen Teknologi dan Informatika, [S. l.], v. 15, n. 2, p. 50–59, 2025. DOI: 10.31940/matrix.v15i2.50-59. Disponível em: https://ojs2.pnb.ac.id/index.php/MATRIX/article/view/2506. Acesso em: 5 dec. 2025.