PRAMESWARI, A. P. T.; SETYAWAN, M. Y. H. Development of a hybrid model for website functional evaluation based on ISO/IEC 25010 and SERVQUAL. Matrix : Jurnal Manajemen Teknologi dan Informatika, [S. l.], v. 15, n. 1, p. 32–39, 2025. DOI: 10.31940/matrix.v15i1.32-39. Disponível em: https://ojs2.pnb.ac.id/index.php/MATRIX/article/view/2442. Acesso em: 5 dec. 2025.