Prameswari, A. P. T., & Setyawan, M. Y. H. (2025). Development of a hybrid model for website functional evaluation based on ISO/IEC 25010 and SERVQUAL. Matrix : Jurnal Manajemen Teknologi Dan Informatika, 15(1), 32–39. https://doi.org/10.31940/matrix.v15i1.32-39