PUTRA, K. H. W.; SARI, I. G. A. M. K. K.; WINIA, I. N. Implementation of e-service quality by front office department in increasing guest satisfaction at Movenpick Resort & Spa Jimbaran Bali. Journal of Applied Sciences in Travel and Hospitality, [S. l.], v. 5, n. 2, p. 88–97, 2022. DOI: 10.31940/jasth.v5i2.88-97. Disponível em: https://ojs2.pnb.ac.id/index.php/JASTH/article/view/598. Acesso em: 22 nov. 2024.