Yanti, N. K. U. P., Wendri, I. G. M., Suarja, I. K. ., & Elistyawati , I. A. . (2022). Analysis of room attendant service quality in increasing customer satisfaction at Hotel Vila Lumbung. Journal of Applied Sciences in Travel and Hospitality, 5(1), 20–29. https://doi.org/10.31940/jasth.v5i1.20-29